Coactive ICT Testimonials
Please see our video testimonials …
Further testimonials follow …
“When we were approached by PureTel we were more than a little reluctant to allow them to carry out a review of our services. We had already regotiated extremely good rates with our existing provider and coupled with this we had a complicated telephone system using ISDN2, analogue and data lines to connect our two offices. We were concerned any switch could cause problems. We needn’t have worried, PureTel were able to make savings on our current costs and the switch was handled professionally and seamlessly. All in all they offer a great service that I would definately recommend.”
“Any Business’s IT is critical in this day & age and ours is no different. So,
knowing that we are all protected and the proactive checks on each of our PC’s
& laptops gives me peace of mind in running my business. Added to which Marc
John give a service that we believe is second to none & we are happy to
recommend IT Support Worx to any other business with confidence”
“IT Support Worx protect my company’s IT and with it safeguard my business! They offer a great personable service and respond fast whenever I need their help, and for a price that I think is more than fair”
“Great Service, Great People, Great Concept! The outsourced IT support business that you’d not be able to replicate in-house for a far greater cost! That is as good a testimonial as I think any business needs so am happy to recommend IT Support Worx to others accordingly.”
“When a PC crashes, or the software on it, I no longer have the panic that we suffered from before we engaged the support services of John & Marc at IT Support Worx. They are nice people offering us a service & professionalism that I couldn’t afford to replicate in my business, and their fast support and response is excellent. I’m therefore happy to endorse and recommend their services to any other business.”
“The advice you provided when we presented you with a draft specification, was invaluable. You were able to guide us so that the final specification would maximise performance whilst ever mindful of the budget.”
“As a business we have grown considerably over the past few years and IT Support Worx have been with us all the way. As well as providing the technical tools and expertise you would expect, they also focus on the importance of great customer service which is vital to our relationship. As we embark on the next exciting phase of our journey we feel safe in the knowledge that our I.T. is being well managed on our behalf”
“Marc, thank you very much for your service over the past five years. It is down to your diligence and professionalism that you make my job running a letting agency very easy”
“You went way beyond all expectations, breaking all the pre-judged rules and you made sure everything was working exactly as it should be before you left.
With an all-round amazing service, I have no hesitation in recommending you and your company with great confidence to all who may need your services”
“We engaged the services of PureTel following difficulty with our previous supplier when we needed assistance. Nathan expedited the whole transfer process quickly and in a straightforward manner, with no disruption to our services and not a single issue since takeover of the line.
Reliability is important to us as a 24-hour service company and PureTel instil the confidence we need to maintain this reliability. Our engineers need remote access to our office systems 24 hours a day and in the 12 months plus that we have used PureTel their broadband and phone services have not failed on a single occasion. We recommend PureTel to our customers where connectivity is crucial.
As much as we value reliability above all else, PureTel’s charges are also notably less than other suppliers we have used. This excellent value for money service, coupled with fantastic customer care and a genuinely friendly support team mean that I cannot recommend Nathan and PureTel highly enough.”
“Nathan and Puretel have been dealing with Dixon Rigby Keogh in completely taking over their existing telecoms supply at all three offices and has provided a complete re-fit of telephone systems at the Sandbach office and is also providing a voiceover service for client’s that are on hold.
The transition of the phone lines was seamless and the telephone system installation was completed within a day. The staff who performed the installation were both efficient and courteous.
The new telephone system works like a dream and it is great to be able to advertise our additional services to a client whilst they may be on the phone. We have yet to put in place a system of monitoring the new instructions that arise as a result but no doubt this will be put in place and we will feedback to Nathan in due course.
I cannot emphasise enough the ease with which our transition was facilitated owing no doubt to the impeccable knowledge Nathan has of his industry. Make the change and see for yourself! ”