Coactive ICT employs a sophisticated “Systems Management” system which is aware of every single PC and Server we have on contract. This system monitors each and every device against a series of performance parameters based on ensuring best possible performance. “Real time” alerts are raised when issues are identified enabling us to respond to them and fix problems, or notify you of actions required, before they escalate into much bigger issues and even before you are aware of them!
In addition, the monitoring also tracks successful job completion for things like your daily backup job so we don’t need to assume it’s running successfully – we know.
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