Everybody’s got an Anti-Virus solution installed – haven’t they? As a Coactive ICT contract customer, you can get a fully managed and monitored Anti-Virus solution installed on all your devices. We offer an anti-virus solution which will not only ensure you always have the latest virus definitions applied to your system automatically but when exceptions occur, these are flagged and tracked by our automated support system. With the ever increasing threat of more and more sophisticated viruses attacking your systems, you need all the help you can get.
Coactive ICT employs a sophisticated “Systems Management” system which is aware of every single PC and Server we have on contract. This system monitors each and every device against a series of performance parameters based on ensuring best possible performance. “Real time” alerts are raised when issues are identified enabling us to respond to them and fix problems, or notify you of actions required, before they escalate into much bigger issues and even before you are aware of them!
In addition, the monitoring also tracks successful job completion for things like your daily backup job so we don’t need to assume it’s running successfully – we know.
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